Shipping policy
Shipping Policy
Thank you for shopping with Findly Market! Please review our shipping information below.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Time
As we work with international suppliers to bring you a wide variety of products, shipping times may vary depending on the item and destination. Estimated delivery times are:
- United States: 2-7 business days
- Canada: 5-8 business days
Please note that these are estimates and not guarantees. Delivery times may be affected by customs processing, carrier delays, weather conditions, or high order volumes (e.g. holidays).
Shipping Costs
Shipping costs are calculated at checkout based on your order total and destination. Enjoy free shipping on all orders over $15.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey to your door.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Multiple Items
If you order multiple items, they may arrive in separate packages and at different times, as they may ship from different fulfillment locations.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at hello@findlymarket.com with your order number, and we'll help track down your package.
Questions?
Reach out to us anytime at hello@findlymarket.com — we're happy to help.